If it hasn't, on another PC, download the installer Firefox , transfer this to your notebook and install it. Shutdown the notebook. Tap away at f8 as you start up to access Windows Recovery Console. Use the arrow keys to select 'Safe Mode with Networking' and hit enter.
Let windows fully load in this mode and see if you can now access the internet and download - only choose a known 'safe site' such a Microsoft or HP as your security software will not be running while in this mode. To exit Safe Mode, simply restart the notebook in the usual way and Windows will start normally. View solution in original post. You're welcome, I'm glad it helped. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators. This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board. All forum topics. New member. When your drive location in your Internet Options is not the system drive, it can prevent you from downloading files.
How to set the drive location as the system drive on Windows 10? Refer to the following tutorial. Then, view the drive location under Current location. If the drive location is C:, you can close this window and move to the next workaround. If not, continue performing the following operations. Step 5: Click the Move folder button under Current location and select a folder in drive C:. After selecting a folder, click the OK button to save the change.
Step 2: Switch to the Security tab, click the Internet icon, and click the Custom level… button. Step 3: Scroll to Downloads and make sure all options are enabled. Step 4: If you make certain changes, save the changes, and then restart your computer. Here take Google Chrome for example. When data and cache have been removed from Google Chrome, check whether you can download your files now. If you still fail to download anything, please reinstall Google Chrome.
Detailed guides for how to clear cache for one specific site in Chrome, Firefox, Microsoft Edge, Safari, Opera browser, etc. Networking faults can be a symptom of virus infection. How to perform a virus scan? You can try Windows Defender. Windows Defender is a Windows built-in antimalware product that is preinstalled on your computer.
Follow the steps below to run this product for virus scan. Step 5: Click the Advanced link, choose Full scan , and click the Scan now button. If your computer is infected with viruses, Windows Defender will remove it and you will be able to download files from the Internet again. Is Windows Defender enough? If you have doubts about this question, please read this post carefully. Through the text, you may find the answer.
There is a chance that programs on your computer like third-party antivirus, Windows Defender, and Windows Firewall block certain files from downloading. So, in this case, you need to disable these programs. To disable third-party antivirus, generally you need to right-click the program icon on the Windows taskbar and then choose the Disable option to disable it temporarily. You can run the SFC tool to repair these files. Step 2: Open the Firefox menu by clicking the three-striped button.
From the menu, select Help , and select Troubleshooting information. Then, click the Open Folder button following Profile Folder and a window pops up. Step 4: Relaunch the Firefox menu and choose the Exit option from the menu. Step 5: On the popping-up window, locate the handlers. In this case, you can remove some large and unimportant files and then try downloading files again.
Can you download files now? If you can download files after removing some files, there is a suggestion for you. Please keep reading. Your free disk space is still in a low state, which can lead to the issue again and other issues like computer crash when playing games , Windows update failing , and more.
So, it is highly recommended that you go on freeing up your disk.
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