You can also try to send the file via email. Email providers usually have a higher bandwidth to handle larger files. Note: To optimize device performance, be sure your Samsung Galaxy J3 is running the most recent device software. Check for software updates. Android Multimedia Messages Not Downloading These steps help identify and resolve the underlying cause.
Verify mobile data is enabled. From the home screen, tap Apps. Maya Walker began writing professionally in Her articles have appeared on a variety of websites, covering technology, personal finance, music and health topics.
Austin University in Texas. As mentioned that the issue is still persisting, It might be due to some incorrect settings that the automatically download MMS setting is not showing. So firstly please turn on the data and then please follow the below steps to troubleshoot. Now, give the APN name as Test and save it. If you get any prompt stating that you do not have enough information, just click Ok.
Now, In the access point screen, select Test and wait for it to go active and your original APN will say inactive. If the issue still persists, you can again reselect the Original APN and check if you receive any settings from the service Provider.
The hard reset will bring your phone back to factory settings, the same state as when the device was first turned on. All apps, messages, media, personal settings, etc. If backup is turned on under Settings, you can restore your apps and settings after performing a hard reset as long as you initialize the phone with the same Microsoft Account. I will receive all of my texts, however, if I am in a one-to-one text message. I have factory reset my phone, ensured that the MMS auto download is on, the service center flashed the phone, and I have done all the things.
When I am in a group text, I will recieve some of the texts but then some of them will not download. The text will fall under the person who sent it and it will have the following:. At this point, I am ready to give up on Samsung. The service location could not resolve the issue and told me that I would have to send the phone into the service center without a temp being provided.
Obviously, sending my phone in without a back up is not an option. I have been having this issue for about two months now. It happens when I am on my mobile data only and wifi only. In many situations, a simple restart can be used to fix some issues.
This is the basic thing you can do. Just press the power button until you see the power menu and choose Reboot or Restart. After your phone restarts, check if you can download MMS.
If there is no stable Internet connection on your phone, the issue of MMS messages not downloading will occur. Make sure your mobile data or Wi-Fi on the Android phone is turned on. Then, go to search for something via a browser to check the connectivity. Sometimes, you are unable to download MMS due to the setting of this feature. To fix the issue, you can try to disable it.
This may be because of the limit of the messaging app.
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