You can also use the virtual debit card that comes with your Branch app as soon as you connect it to Apple Pay or Google Pay. Ready to work and get paid the same day? No more waiting for bank delays or paper checks. Need help? Our responsive customer support from real people! If you have any questions or comments, please reach out to us at support branchapp. However, you may incur a small fee if you choose to transfer your funds from the Branch account to an external debit card or account instantly.
This round of updates delivers minor bug fixes and improvements. Thanks for using Branch! I switched to Branch after my job started offering it. Transferring from Branch to my bank is simple enough, and the instant transfer fee is reasonable.
I like this service much more than competitors and will not be switching back. My only suggestion is to give an option to advance pay directly to my bank account. If I could opt-in to pay the instant transfer fee on the same screen that I sign up for the advance, and then it all be done in one tap, that would be perfect.
After my last pay cycle I was able to get an advance a couple of days later. But I did put in a ticket. Go to Earnin folks. They have live chat and will get your issues settled in 48 hours or less. The last two reviews I posted were deleted. I have consistently used the same debit card as my external method of payment for over a year with the company. I was no different. So when they went to collect my instant repayment, the Plaid issue caused them to have to use an ACH withdrawal from my account versus repay from the debit card.
I have contacted support times after I have not been able to take another instant because Branch placed a block on my card because the ONE time they had an issue pulling my payment back with the card. Mind you they were still able to collect the money using the ACH method. Hi, we sincerely apologize for the inconvenience this may have caused. To provide some clarity here, because of the way our system is designed, we're only able to track one source of income as we can only track one pay cycle.
In addition, our system looks for a clear and consistent pattern with your direct deposits. This ensures we can accurately predict your next payday. To give you the best Nowait experience possible, we release regular updates with minor improvements and fixes.
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